Last Updated: June 2025
1. Introduction
Welcome to PR 123 — your trusted online gaming platform right here in the Philippines. We know that when you sign up and play with us, you're putting your trust in us with your personal information. We don't take that lightly.
This Privacy Policy explains how PR 123 collects, processes, stores, and protects your data whenever you use our website atpr123.app, our games, promotions, and any related services. By accessing or using the PR 123 platform, you agree to the practices described in this privacy policy.
This privacy policy is written in plain, straightforward language so every Kabayan can understand what's happening with their data — no confusing legal jargon, just clear information you can actually use.
Important: PR 123 is committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. If you have questions about how we handle your data, you can reach us any time at support@pr123.app.
2. Information We Collect
PR 123 collects personal information from you in a few different ways — directly from you when you register or interact with our platform, and automatically through your use of our website. Here's a breakdown of what we collect:
Information You Provide Directly:
- Full name and date of birth (for age and identity verification)
- Valid email address and mobile number registered in the Philippines
- Username and password for your PR 123 account
- Government-issued ID details (when required for KYC/verification)
- Payment and financial information including GCash account numbers, Maya wallet details, bank account numbers (BDO, BPI, UnionBank), or debit/credit card details (Visa/Mastercard)
- Billing address and contact preferences
- Communications you send to our customer support team
Information Collected Automatically:
- IP address, device type, and browser information
- Pages visited, time spent, and actions taken within the PR 123 platform
- Login timestamps and session data
- Game history, bet records, and transaction logs
- Geolocation data (country and region level only) to ensure you're playing from an eligible location
- Cookies and similar tracking technologies (see Section 5 for more details)
We collect only what we genuinely need to provide you with a smooth, safe, and fair gaming experience on PR 123. We don't ask for information we don't use.
3. How We Use Your Information
Your data is used to run the PR 123 platform properly, keep your account safe, comply with legal requirements, and — when you've consented — to send you updates about promotions and new games. Specifically, we use your personal information to:
- Create and manage your PR 123 account
- Verify your identity and age to comply with Philippine gaming regulations
- Process deposits and withdrawals through GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, and card payments
- Deliver the games, live casino experiences, and betting services you've come to enjoy on our platform
- Send you transaction confirmations, account notices, and important security alerts
- Personalise your experience — showing you games and promos that actually match your interests
- Monitor for fraud, suspicious activity, and potential security breaches to protect all our members
- Conduct responsible gaming checks and intervene when patterns suggest problem gambling behaviour
- Comply with anti-money laundering (AML) requirements and other applicable Philippine laws
- Improve our platform, fix bugs, and develop new features based on how members use PR 123
- Send marketing communications — but only when you've explicitly given us permission to do so
We rely on legitimate interest, contractual necessity, and legal obligation as our primary lawful bases for processing data. For marketing, we rely only on your explicit consent.
4. Data Sharing and Disclosure
PR 123 does not sell, rent, or trade your personal information to anyone — ever. However, there are situations where we may share your data with trusted parties, and we want to be fully transparent about those:
Service Providers: We work with third-party companies that help us operate the PR 123 platform — payment processors, cloud hosting providers, identity verification services, and customer support tools. These providers only receive the data they need to do their job, and they're all contractually bound to protect your information.
Regulatory and Legal Authorities: If required by Philippine law, court order, or a lawful request from government agencies such as PAGCOR or the Anti-Money Laundering Council (AMLC), PR 123 may be required to disclose certain information. We'll always act in accordance with applicable laws.
Business Transfers: In the unlikely event of a merger, acquisition, or asset sale involving PR 123, your data may be transferred as part of that transaction. We will notify you before your personal information becomes subject to a different privacy policy.
With Your Consent: In any other case, we'll only share your data if you've explicitly agreed to it.
We never share your data with advertisers, data brokers, or marketing agencies without your consent. Your PR 123 account information stays with us, safe and secure.
5. Cookies and Tracking Technologies
PR 123 uses cookies and similar technologies to keep your gaming session running smoothly and to help us understand how members use our platform. Here's a quick rundown of the types of cookies we use:
- Essential Cookies: Required for the website to function properly — things like keeping you logged in during your session and enabling secure payments. You can't disable these without breaking the site.
- Performance Cookies: Help us measure how pages are used, which games are popular, and where people run into issues. All data collected here is aggregated and anonymous.
- Functional Cookies: Remember your preferences, like language setting or your favourite game lobby view, so you don't have to reset things every time.
- Marketing Cookies: Only active if you've consented. These help us show you relevant PR 123 promotions. You can update your cookie preferences at any time in your account settings or browser settings.
You can control or delete cookies through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of the PR 123 platform. For more details on managing cookies, check the help section of your browser.
6. How We Secure Your Data
Keeping your personal and financial data safe is one of our biggest responsibilities at PR 123, and we invest heavily in security measures to make sure your information is protected. Here's what we do:
- All data in transit is encrypted using TLS (Transport Layer Security) protocols
- Sensitive data at rest — including passwords and payment details — is encrypted using AES-256 encryption standards
- We use two-factor authentication (2FA) options to add an extra layer of security to your PR 123 account
- Our infrastructure is hosted on secure, audited cloud environments with regular penetration testing
- Internal access to member data is restricted, logged, and regularly reviewed
- We have a dedicated security incident response process in place if a breach is ever detected
While we do everything in our power to protect your data, no online platform can guarantee100% security. We encourage all PR 123 members to use strong, unique passwords and enable 2FA on their accounts for added protection.
7. How Long We Keep Your Data
PR 123 retains your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, or as required by Philippine law and regulatory obligations. Specifically:
- Active accounts: We keep your data for the duration of your PR 123 membership
- Closed accounts: Data is typically retained for five (5) years after account closure to comply with AML and financial record-keeping requirements under Philippine law
- Transaction records: Financial transaction data is retained for at least five (5) years as required by AMLC regulations
- KYC documents: Identity verification records are kept for five (5) years from the date of last activity on your account
- Support correspondence: Customer service records are kept for three (3) years
Once data is no longer required, we securely delete or anonymise it so it can no longer be linked back to you.
8. Your Privacy Rights
Under the Philippine Data Privacy Act (RA 10173), you have the following rights regarding your personal data held by PR 123:
- Right to be Informed: You have the right to know what data PR 123 collects about you and why
- Right to Access: You can request a copy of the personal information we hold about you at any time
- Right to Rectification: If any of your data is inaccurate or outdated, you can ask us to correct it
- Right to Erasure: Also known as the "right to be forgotten" — you can ask us to delete your personal data, subject to legal retention requirements
- Right to Data Portability: You may request your data in a structured, commonly used, and machine-readable format
- Right to Object: You can object to our processing of your data for direct marketing purposes at any time
- Right to File a Complaint: If you believe PR 123 has violated your privacy rights, you can file a complaint with the National Privacy Commission (NPC) of the Philippines
To exercise any of these rights, simply email our Data Protection Officer at privacy@pr123.app with your request. We'll acknowledge your request within 72 hours and resolve it within 30 days.
9. Policy on Minors
PR 123 is strictly an18+ platform. We do not knowingly collect personal data from anyone under the age of 18. All new accounts go through age and identity verification during the registration process, and accounts found to belong to minors are immediately closed and all associated data deleted.
If you believe that a minor has somehow created an account or submitted personal information to PR 123, please contact us immediately at support@pr123.app and we'll address it right away.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant updates, we'll notify you via email or through a prominent notice on the PR 123 website before the changes take effect.
The "Last Updated" date at the top of this page reflects when the most recent version was published. We encourage you to review this privacy policy regularly so you're always in the know about how PR 123 handles your data.
Continued use of the PR 123 platform after any privacy policy update constitutes your acceptance of the revised terms. If you don't agree with any changes, please contact us or close your account.
